Work with the experts
Our practice leaders have an average of 20 years experience
Our Leadership Team
C.J. has developed revenue improving, client relations and compliance strategies that have proven to be both innovative and extremely successful.
Joe is a frequent speaker and forum leader at various industry conferences and seminars, both domestically and internationally.
Our Experienced Consultants & Administrators
Felipe Flores Quiles
Felipe is a 15 year veteran of the collections, recovery and project management areas working with such institutions as Associates Finance and CitiFinancial and the Municipal government of Caguas.
Serving as the Vice President of Collections and Recovery for CitiFinancial Puerto Rico, Felipe managed a $ 450 Million portfolio and oversaw all aspects of the recovery process including collections, bankruptcy, probate, agency and attorney management.
Felipe has a B.A. degree in Finance from the University of the Sacred Heart, Puerto Rico.
Leonis a mortgage servicing/collections expert with over 28 years’ experience in this field. His specialties include collections, loss mitigation, foreclosure audit review, tax processing and recovery.
During his 23 year career at the Associates Financial Services/CitiFinancial, he held a number of progressively responsible positions. As the Vice President/Recovery Operations, he managed the internal recovery operations for the personal loan, private label, and prime and sub-prime mortgage portfolios with collection sites in Phoenix AZ, Dallas TX, and Owens Mills MD generating recoveries in excess of $102 M annually.
Leon has a B.A. degree in Business Finance from Kennedy Western University.
Earl is the former CEO and owner of a 200+ collector agency with over 25 years’ experience in the account receivables management industry. His agency was constantly a top performer for such industry titans as Sears, Xcel Energy, Resurgent, JP Morgan Chase, Fifth Third Bank and CitiMortgage.
Having started as a debt collector with American Creditors Bureau, Earl has used his knowledge and expertise in collections, compliance, management development, client relations & retention and expense management for the benefit our clients both in the US and Canada.
Earl attended Waukesha College.
Director of Administration
Abby joined HPG in 2007 and is responsible for a variety of the administrative functions of the company.
An instructional designer by training, prior to joining the company, Abby worked at the Trefoil Associates where she oversaw the teams responsible for both development of training programs and business documents design.
Abby is a graduate of Gallaudet University.