Vendor Auditing
Debt Purchasers spend a great deal of time and resources selecting and managing external collections agencies and attorneys. Critical to the success of these relationships however, is the establishment and measurement of certain levels of productivity, quality and compliance. Ask yourself these 5 questions:

• Are my collections agencies and attorneys doing everything possible to recover on my accounts?
• Are their licenses, insurances and bonds current?
•  Are they working in compliance with all applicable federal and state laws?
• Are they taking adequate steps to protect my customer’s personal data?
• Do I really know the answers to Questions 1-4?

The Hampton Pryor Group can assist you by performing comprehensive operational and compliance audits of your collection agencies, attorneys, Bankruptcy and Deceased account servicers.  Not only will we help protect your investment and increase your overall rate of return, your selling partners will have an increased level of confidence knowing that your vendors are being routinely audited by an experienced, independent organization.

Advisory Services
The current socio-economic climate requires debt purchasers to revisit their collections and recovery process. The Hampton Pryor Group can assist you in formulating comprehensive strategies for maximum ROI.
We work with debt buyers nationally and internationally to formulate and implement effective long term collection and recovery plans. We will also work with you to achieve immediate specific business objectives. Our services include:

• Process review and optimization
• Collections/Recovery strategy development and implementation
• Collection agency/attorney solicitation, due diligence and evaluation
• Portfolio acquisition assistance
• Balance transfer options
• Special projects

Vendor and Portfolio Management
Having the former COO of a large debt purchaser as part of our team, the Hampton Pryor Group definitively understands the “3 Truths” about debt purchasing:

• You main priority is maximizing the return on your investment
• The reputations of both you and your selling partners must be protected
• Being a defendant in a lawsuit will severely curtail your profit margin

Our consultants have vast experience of, not only managing collections agencies and attorneys for top tier credit grantors, but also serving as senior operational managers and executives at a number of collection agencies. Let the Hampton Pryor Group manage your vendors while you retain control of your portfolio and you will have the added benefits of:

• Uniform vendor work standards
• Standardized reporting
• Continuous benchmarking
• Optimal performance
• Regular compliance and operational audits
• Reduction of internal operating and FTE expense

You can rely on the Hampton Pryor Group to help you successfully select and manage your collections vendors so that you can remain focused on portfolio acquisition and sales.