Advisory Services

As a creditor, you are challenged with increasing collections while constantly battling budgetary and staffing constraints.  Adding to these burdens, we are in an age of record unemployment and account delinquency. The Hampton Pryor Group can assist you in formulating comprehensive strategies that will improve staff productivity, control account delinquency and improve recovery. 
Ours services include:

• Process review and optimization
• Comprehensive workflow strategy development and implementation
• Collection agency/attorney solicitation, due diligence and evaluation
• Collector and management training

Vendor Auditing

Having your accounts collected by a third party agency or attorney represents numerous risks.  Ask yourself these 5 questions:

• Are my collections agencies and attorneys doing everything possible to recover on my accounts?
• Are their licenses, insurances and bonds current?
•  Are they working in compliance with all applicable federal and state laws?
• Are they taking adequate steps to protect my customer’s personal data?
• Do I really know the answers to Questions 1-4?

One way to mitigate this risk is to employ the Hampton Pryor Group to perform comprehensive performance and compliance audits of your collections agencies and attorneys. Our experienced auditors review over 10 areas of a vendors operation to ensure that they are working professionally and ethically on your behalf.
At the conclusion of the audit, we provide you with a detailed audit report that gives you a clear picture of the vendor’s current operation.

Prospective Vendor Due Diligence

On a regular basis, collections and service vendors are soliciting your business.  Most of them will claim to be “the best agency that you will ever use.” The story that the salesperson gives you sounds fine, but…
At the Hampton Pryor Group, our multi-step due diligence review includes making sure that the vendor matches your service needs, site visits to vendor’s location to observe operations, extensive reference checks and ensuring that all licenses and bonds are in place.

Portfolio Sales

The decision to sell accounts is one that is usually reached after much internal debate concerning risk versus reward.   While you realize that selling accounts that have reached the end of your collections cycle will produce additional revenue for your organization, you still need to make sure that you are dealing with the right people, getting the right price and protecting your company’s reputation.
The Hampton Pryor Group offers a number of services to assist potential portfolio sellers in mitigating their risk and maximizing their recovery including:

• Portfolio evaluation
• Portfolio marketing
• Purchaser due diligence

Let us help you maximize your revenue with minimal headache.